Kustomer has resolved an event affecting Prod1 that caused API errors and latency. To resolve this issue, our team has released an update.
After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Posted Apr 24, 2026 - 17:47 EDT
Update
Kustomer has implemented an update to address an event affecting Prod1 that caused internal API errors and latency.
Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Posted Apr 24, 2026 - 17:31 EDT
Update
Kustomer has identified an event affecting Prod1 that may cause internal API errors and latency.
Our team is currently working to implement a resolution. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Posted Apr 24, 2026 - 17:02 EDT
Update
Kustomer has identified an event affecting Prod1 that may cause internal API errors and latency.
Our team is currently working to implement a resolution. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Posted Apr 24, 2026 - 16:32 EDT
Monitoring
Kustomer has identified an event affecting Prod1 that may cause internal API errors and latency.
Our team is currently working to implement a resolution. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.