All Systems Operational
API   ? Operational
Analytics   ? Operational
Channels Operational
90 days ago
99.8 % uptime
Today
Facebook   ? Operational
Chat   ? Operational
Email   ? Operational
SMS   ? Operational
Twitter   Operational
90 days ago
99.8 % uptime
Today
Notifications   ? Operational
Registration   ? Operational
Search   ? Operational
Tracking   ? Operational
Web Client   ? Operational
90 days ago
100.0 % uptime
Today
Web/Email/Form Hooks   ? Operational
Workflow   ? Operational
Pusher Operational
Pusher Channels presence channels   Operational
Pusher Channels REST API   Operational
Pusher Channels Webhooks   Operational
Pusher Channels WebSocket client API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API - Response Time ?
Fetching
Error Rate ?
Fetching
Past Incidents
Jan 22, 2019

No incidents reported today.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019
Resolved - This incident has been resolved.
Jan 14, 17:29 EST
Monitoring - A fix has been implemented, and we are monitoring the results. Twitter @ mentions and direct messages should now be available.
Jan 14, 06:38 EST
Identified - We've identified an issue with the Twitter integration for the Kustomer platform. Due to a recent change by Twitter, they are now requiring some additional information to enable the integration and our dev team is working on a fix. Clients should respond to customers directly from their Twitter accounts until this is resolved.
Jan 13, 16:56 EST
Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.