Delays across bulk processing
Incident Report for Kustomer
The backlog of bulk jobs which was causing latency has been cleared, and bulk actions should now be running in real time. Thank you for your patience.
Posted Sep 04, 2019 - 14:13 EDT
Bulk processing (including bulk messaging, marking done, assignment, etc.) is taking longer than usual. Bulk operations are queued and will process in the order received – you do not need to wait on the screen or retry sending.
Posted Sep 04, 2019 - 09:26 EDT
This incident affected: Prod1 (US) (Bulk Jobs).