Kustomer has resolved an event affecting Searches that may cause searches to be unavailable within the platform for some orgs.
After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Posted Oct 10, 2024 - 13:43 EDT
Monitoring
Kustomer has resolved an event affecting Searches that may cause searches to be unavailable within the platform for some orgs. The Behavior you may see are 503 error messages when accessing searches.
Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.
Posted Oct 10, 2024 - 13:16 EDT
Identified
Kustomer is aware of an event affecting Searches that may cause searches to be unavailable within the platform for some orgs. The Behavior you may see are 503 error messages when accessing searches.
Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.