Degraded Search

Incident Report for Kustomer

Resolved

This incident has been resolved.

Posted Jan 04, 2019 - 16:33 EST

Monitoring

A fix has been implemented and we are monitoring results.

Posted Jan 04, 2019 - 16:20 EST

Identified

We are experiencing delays in search on the Kustomer platform and searches may not be up to date. We have identified the root cause and fix is being worked on currently.

Posted Jan 04, 2019 - 16:14 EST

This incident affected: Prod1 (US) (Search).