Outbound Email Delays
Incident Report for Kustomer
Resolved
Our provider has confirmed that all message queues are now caught up. Outbound and Inbound messages are being sent immediately.
Posted Mar 11, 2019 - 15:34 EDT
Monitoring
A fix has been implemented and all services are reporting stabilized. Any delays in outbound or inbound messages should resolve shortly. We will continue to monitor for any changes.
Posted Mar 11, 2019 - 13:36 EDT
Identified
We’re currently experiencing a delay in outbound emails. The issue has been identified on the provider's side and a fix is being implemented.
Posted Mar 11, 2019 - 13:04 EDT
This incident affected: Channels (Email).